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Who we are

Find out a little bit more about our wonderful team of staff and volunteers who will welcome you at Flourish:

Meet the team

Flourish Hub Facilitator –


Matilda (or Tilda as she likes to be known) first came across Citizens Advice Wirral back in 2016 when she needed some help and support with her mental health, finances and employability. With some encouragement from her caseworker and her employability course leader, Tilda started volunteering for Citizens Advice Wirral. It didn’t take long until she landed a part time position on the Ask Us Wirral telephone advice service. Her hours gradually increased as she became used to working life and her confidence and self esteem grew.

After a year she took another position with Citizens Advice Wirral on their Social Prescribing Team. She was able to help people in the same way that she, herself had been helped and found this very rewarding. After a few years working as a Social Prescriber, Tilda applied for the Flourish Hub Facilitator role and is now managing and running the hub, that supports and helps people in our community who don’t know where else to turn.

Tilda used to perform in a band and still has a great love of music. She believes; ‘music is chicken soup for the soul!’ 

Tilda and her team of volunteers are at the hub Monday to Thursday, ready to provide a listening ear and to help you find solutions to your troubles so you can Flourish in life!

Flourish Hub Volunteers –

Chris G

Chris has been volunteering with Citizens Advice since 2016 and spent most of his first few years on reception in the Wallasey office. When the office had to close during the pandemic he helped out in transporting case papers and office equipment to and from staff and volunteers homes, and then later joined the administration team.

Once I found out that the Wellbeing Hub was opening I made sure to put my name forward to volunteer here. I am currently seconded to the hub from the administration team, and I really find working with our service users face to face most rewarding. I feel like I am making a difference and helping people.



Alison has recently joined Flourish as a volunteer. She is looking forward to meeting service users and helping them to find the support they need. She has enjoyed meeting people from the various organisations based here at Flourish, and learning all about the vital support services they have to offer.

We are here to help