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What’s Flourish Wellbeing Hub?

The Flourish Wellbeing Hub is based in Wing A on the second floor of Victoria Central Health Centre in Wallasey, Wirral. It offers many wellbeing advice sessions that can help from anything such as housing and getting back into work to caring for someone with dementia. It offers a drop in service from Monday-Thursday 10am-3pm where you can share your practical or emotional issues and access the support you need all under one roof. The team of organisations that make up Flourish are Age UK Wirral, Change Grow Live, Citizens Advice Wirral, Involve Northwest and Wirral Mind. They work together to provide wrap-around social prescribing services to support people when they may be facing difficult times. Flourish Wellbeing Hub is also known as a Social Prescribing Hub.

What’s Social Prescribing?

Social Prescribing is a non-medical service that can help to support people with issues and problems that are making them unwell.

People who drop into Flourish will be able to tell their story and to discuss what matters to them. They can then expect to be signposted or referred through to other support services who will help them with their issues. Social prescribing helps people to address issues that can have a negative impact on their wellbeing. 

We know that many of life’s problems can make us feel unwell. GPs tell us that a lot of people visit them feeling isolated or lonely; stressed out by work, money or housing problems; the stress of managing a long term health condition may be getting them down; they may not know what is making them feel low but they have come to their GP searching for help. 

That is where Social Prescribing comes in.

At Flourish Wellbeing Hub we aim to help users with some social prescribing, to identify and link with sources of support within the community. These non-medical referral options to these support services can complement existing medical treatments to improve overall health and wellbeing.

To find out more about the
Wirral Social Prescribing Scheme, click on the logo

Some examples of the type of support that can be provided at Flourish are listed below:
  • * Being a non-judgemental listening ear
  • * Referral into a specialist service for example for money advice (benefits, debt, and budgeting), housing needs, domestic abuse
  • * Referral into a service to help address lifestyle issues including healthy eating and physical activity, support to reduce dependency on alcohol, tobacco and other substances
  • * Referral and signposting into services to support to manage a new health diagnosis or to positively manage a long term condition
  • * Help and guidance on courses in the community where education and learning would be of benefit
  • * Help and guidance to get back into employment
  • * Referral into a specialist service for counselling and other mental health support
  • * Finding out what is available in the local community to help combat isolation and loneliness
  • * Finding a support group for a specific condition/health need
  • * Resolving practical issues around accessing food, fuel and prescriptions.

*Please remember *

Whether you are a member of the public or a professional who is referring someone to our service; we are not an emergency service, we are a social prescribing service to help improve wellbeing. We are not somewhere you would come if you are in a crisis.

Mental health and crisis support

If you are in immediate danger, please call 999. 

If you need mental health and crisis support, please contact one of the following:

Wirral Mental Health Crisis Line – 0800 145 6485 (24 hours a day, 7 days a week)

Companeros Wirral Crisis Cafe – 0151 488 8135 Located at 2a Price Street, Hamilton Square. Open 10.00am – 10pm. A safe space for people struggling with emotional distress.

The Samaritans 24/7 telephone support – 116123 (24 hours a day, 365 days a year).

Have you visited Flourish recently? Then please give us feedback and tell us about your experience. We would love to hear how we did.

Flourish Wellbeing Hub Feedback Form